How to cancel an order on DXF4You

To cancel an order on the website, you need to contact the seller of the items. In the event of a dispute or inability to resolve the issue with the seller, please contact the website support service for assistance.

Please note that, according to the Terms of Use, order cancellation is possible in the following cases:

• if the buyer has not received the digital items;
• if the link to download the digital item is not active;
• if the received digital items cannot be used (opened in a special program) due to the seller's fault, and not the buyer's fault;
• if the buyer received a digital item that was not ordered by them.

Terms of refunds

DXF4You provides refunds within 7 calendar days from the date of receipt of the request, to the payment details used to pay for the purchase of digital items. The refund period depends on the payment system and the speed of payment processing by the bank.

We are interested in making sure that our customers are satisfied with their purchases on DXF4You and are always ready to find a solution that meets your needs. If you have any questions or concerns about canceling an order, please contact our customer service team. We will do our best to help you and ensure that you have a pleasant experience using our site.